The expert named the most frequent complaint of Russian hotel guests

Most often, guests of Russian hotels are dissatisfied with the quality of food. This was announced on July 15 by Vadim Prasov, Vice President of the Federation of Restaurateurs and Hoteliers of Russia.

"Food is a fairly common complaint, because it is our natural need. If it's not enough or it's tasteless, then, as a rule, guests often write about it," the TASS expert explained.

In addition, guests pay attention to the quality of room cleaning, the level of sound insulation and the purity of the water in the pool. At the same time, Prasov noted that the hospitality industry in Russia is still young, and the number of rooms is small on average.

According to him, some problems with the service are related to the fact that most hotels in the country belong to the small business format — on average, one hotel has 30 rooms. At the same time, the owners of such facilities are often not professional hoteliers, but owners of commercial real estate, so they do not always understand all the nuances of the field.

The expert stressed that the problem is not large-scale, and there is a lot of natural hospitality in the Russian tourism industry. However, according to him, it is not always expressed in clear standards and procedures, which sometimes leads to failures due to the human factor.

Halfway to the sea: what to see in Voronezh in three days

The city and its surroundings can delight car travelers with neo-Gothic, chalk temples and black marshmallows.

Every fifth booking for the summer falls on weekend trips, analysts of the online hotel and apartment booking service Ostrovok told Izvestia on July 14. According to the company, in July and August, trips from Friday or Saturday to Sunday account for 20% of all bookings in Russia.