Motorists called neural networks the worst repair advisor

Only 1% of Russian motorists surveyed called neural networks a reliable source for car repairs, while 2% called them bloggers. This is stated in the results of a joint study by Renaissance Insurance Group and the Fit Service car service network, the results of which were reviewed on February 19 by Izvestia.

86% of the respondents turn to someone for advice on "automotive" issues. Most often, respondents search for information on the Internet (37%), ask questions to relatives (33%) or colleagues at work (25%). One in five also stated that they seek the opinion of a car service employee.

42% of the respondents need repair advice. One in three needs an outside opinion when choosing a car service, and a quarter needs an outside opinion on spare parts and components. The same number of respondents need help with the selection of a used car, and 17% want to get an expert opinion on its improvement. Only 10% of the respondents seek advice on finding a new car.

Most of the respondents seeking advice were faced with the fact that the help was harmful to the car. One in four (27%) notes that the advice they receive is often disastrous, 29% encounter such help only periodically, and 30% rarely.

One in three of those who received harmful advice notes that the damage from them did not exceed 50 thousand rubles. One in four (24%) was forced to compensate from 50,000 to 100,000 rubles due to bad advice, and another 23% - from 100,000 to 150,000 rubles. At the same time, the most harmful is someone else's opinion in car repair/ maintenance (38%) and in choosing a car service (27%).

"Women are a quarter more likely than men to pay significant money for harmful advice. Among men, the proportion of those whose damage was up to 50 thousand rubles is 40%, while for women it is 29%. Female motorists are twice as likely to "buy" harmful advice worth more than 200,000 rubles (7% versus 3% for men) and one and a half times more likely to spend 150-200 thousand rubles (17% versus 10%, respectively)," the analysts noted.

Substitution therapy: how is the production of automotive components developing in Russia

The production of domestic components for the automotive industry has begun in Kaliningrad and Murom.

Earlier, on January 27, it was reported that currently more than 52% of Russians surveyed service cars outside the dealer network, using the services of non-certified service stations and other workshops. According to experts, there are about 130,000 car service stations in Russia, which do not yet have a single standard of services and pricing.

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