The expert named the true reasons for the quiet dismissal of employees

Russian companies are increasingly confronted with the phenomenon of so-called quiet dismissal, but its essence is often distorted. This is not a fashion trend, but a consequence of deep managerial mistakes. Alexey Karpunin, head of the Operational Efficiency and Business Digitalization Practice, partner at 5D Consulting, told Izvestia on December 14.

According to him, the short and catchy term has become a universal sticker that explains everything from emotional exhaustion and loss of interest to professional impasse and lack of support.

"Sometimes a company doesn't even notice that its key employees are "shutting down" from the workflow. This is not because of laziness or whims, but simply because they no longer understand the meaning of what they are doing. Most often, this is quickly reflected in the work: frequent errors, reduced quality, disruption of established processes. It may even come to the loss of personnel who supported key projects," the expert explained.

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Karpunin explained that the origins of the problem lie in system failures: overload, poorly formulated tasks, lack of feedback, inability to integrate into the corporate culture. When a person is left alone with growing demands and unclear goals, internal burnout becomes inevitable.

According to the expert, the harbingers of "internal care" can be noticed in advance if the company really has a built-in practice of communicating with employees. Artificial intelligence technologies help to detect changes in behavior, but they do not solve the problem by themselves. Their effectiveness depends on whether the manager is able to see the signal and rebuild the team's work.

"The problem is not "quiet dismissal" as a term, but failures of management systems. By and large, businesses now need to learn how to choose an organization model for real team conditions and work goals, rather than for popular terms and fashionable concepts. If management is structured properly — tasks are clearly formulated, motivation is clear, and communication within the team is lively and honest — then the prerequisites from which the term "quiet dismissal" itself grew disappear. The reasons for which a person is internally detached from work processes simply disappear," concluded Karpunin.

Psychologist Ekaterina Yemelyanova told Izvestia on December 4 that modern people are increasingly faced with a condition where they do not have the strength and cannot force themselves to work. According to her, in this case, laziness can be a way to resolve an internal dispute: one part of the personality longs for realization and recognition, the other is afraid not to endure potential failure.

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