Tourists are going to sue because of arrival in Moscow instead of St. Petersburg

More than 30 residents of St. Petersburg, who in June 2025 could not fly out of the UAE due to the closure of the skies over Iran, are going to sue the tour operator Fun&Sun. The victims told Izvestia about this.

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As a result, the flight took off for Russia with a serious delay, but landed in Moscow, not in St. Petersburg. According to tourists, the organizer of the holiday promised to compensate them for the costs of the forced route change — from Moscow to St. Petersburg, people bought tickets at their own expense. Upon returning home, the residents of St. Petersburg sent claims to the tour operator, but the company refused to reimburse the additional costs "due to force majeure circumstances."

"We bought tickets at an increased cost and then flew on a plane full of the same tourists," Irina Yakovleva told Izvestia.

In August 2025, citizens filed a collective complaint against the tour operator and are going to file a lawsuit in court. They noted that the agreed travel conditions were "significantly violated," which entailed significant financial costs and inconveniences. So, a family of two people's return flight from the capital to St. Petersburg cost 44 thousand rubles, and a family of four people — 64 thousand rubles.

The press service of the tour operator Fun&Sun confirmed to Izvestia that they had received a collective complaint from tourists from St. Petersburg and promised to "send an official response to all applicants in the near future."

Read more in the exclusive Izvestia article:

Summer under the breath: who compensates tourists for expenses after the transport collapse