The Ministry of Finance explained the rules of compensation for damage from telephone scams

The Ministry of Finance has developed rules for compensation of damage for citizens affected by telephone scams. The relevant draft law was published on the federal portal of draft legal acts on July 15.

"The bank is checking whether it could have stopped this operation itself as suspicious and whether it fulfilled all the requirements of the law. If the bank confirms that it acted correctly, it does not refund the money itself, but sends an appeal to the telecom operator," RIA Novosti quoted a representative of the department as saying.

According to the proposed regulations, at the first stage, the victim must officially notify his bank that the transfer of funds was made under the influence of intruders. In case of confirmation of the correctness of the actions of the credit institution, the telecom operator is involved in the proceedings. The telecommunications company will be obliged to pay compensation if it was allowed to skip a suspicious or fake number.

"If the decision on the citizen's appeal is positive, the bank or telecom operator will compensate for the damage within 30 days, and in the case of a cross—border money transfer - within 60 days. In case of disagreement, the decision may be challenged," the agency concluded.

They have issued a double: the deceived victims of scammers will be attacked again

Phone scammers use two-step schemes

On July 14, MTS Defender reported that fraudsters most often make calls to Russians on Tuesdays and Wednesdays around 3 p.m., choosing a time when most people are busy with work or daily chores. The experts of the service warned that scammers can contact a person at any time, so it is important to remain vigilant regardless of the time of day.

Peter Shcherbachenko, an associate professor at the Financial University under the Government of the Russian Federation, reported on July 13 that fraudsters began using a deception scheme in which they pose as employees of management companies and convince citizens to install malicious mobile applications to pay for utilities. In addition to making calls, scammers use fake utility bills.