The expert explained the rules for refunding money for canceling the tour
According to the law, a full refund for a paid tour is possible only if there is a threat to the life and health of tourists, but for this the authorities must issue appropriate recommendations and confirm the fact of danger. On March 4, Georgy Mokhov, Vice President of the PCT and head of the Persona Grata law firm, recalled this in a conversation with Izvestia.
"Then the provision of services is postponed for the period of force majeure, or the parties come to an agreement on a replacement for another region, postponement of the travel date or a commensurate change in the price of the travel product," the source explained.
At the same time, Dubai, which many Russians are currently trying to cancel, is also a megahub, and tourists can fly to Bali or the Maldives, where there is no military action, he recalled. However, transportation is not yet possible or is becoming more expensive.
"In most cases, tour operators meet tourists halfway. If the flight is scheduled to take place today or tomorrow, they will refund the full price and then resolve financial issues with the hotels and carriers themselves. If the dates are later, in a week and beyond, it is recommended not to cancel the trip for now and wait for the carrier's decision, since it is one thing for the passenger to refuse, but another thing is if the airline cancels the flight itself and refunds the money for the ticket," the expert noted.
For more information about the cancellation of booked tours to the Middle East, see the Izvestia article:
The price of haste: how not to lose money when canceling tours to the Middle East
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