Koshelev explained the procedure for recalculating heating fees
Tenants can receive a recalculation for heating if the temperature in the apartment is below the established norm and the violation lasts longer than the permissible period. This was announced on January 24 by Vladimir Koshelev, first deputy chairman of the State Duma Committee on Construction and Housing and Communal Services.
"If the temperature in the apartment does not correspond to the norm, immediately report the problem to the emergency dispatch service of your management company (CC) or (homeowners association) HOA. Write down the application number and the time of the request," the deputy told RIA Novosti.
He added that for recalculation it is necessary to collect evidence of violations, the main document is the act of checking the quality of public services with temperature measurement. Koshelev also noted that if the management company ignores the application or refuses to draw up an act, you should contact the supervisory authorities, such as the state Housing Inspectorate or Rospotrebnadzor.
"Automatic recalculation is possible if there is a communal heat meter in the house, and the shutdown was the fault of the resource supplier (for example, a major accident on the highway), and the timing of violations is obvious," he said.
Earlier, on December 16, 2025, it was reported that citizens can request a recalculation of utilities if they are absent from the apartment for more than five consecutive days, for example, on New Year's holidays. It was noted that recalculation is possible for services without metering devices, such as water and gas, and for heating, a separate act of recording a decrease in temperature is needed.
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