Experts have assessed the quality of mobile communications in the capital

The share of successful mobile voice connections in Moscow has exceeded 99.7%, experts from the TelecomDaily agency said following a study of the quality of voice services from four leading operators in the capital.

According to measurements carried out in early December within the MKAD, the percentage of breaks is minimal at 0.8%, and it takes an average of 2.56 seconds for a Moscow subscriber to dial in.

"When calculating the points in the integrated assessment of voice communication quality, MTS took the first place, scoring a total of 14. Beeline took the second place with 13 points. Megafon is the third with 8 points, T2 is the fourth with 5 points," the researchers reported.

Four main characteristics were used to evaluate the voice communication service: connection availability, continuity, dial-up speed, and speech quality.

MTS was the first in terms of accessibility, with a 99.93% success rate (4 points). It is followed by Beeline (99.92% or 3 points), Megafon (99.84%, 2 points) and T2 (99.21%, 1 point).

The continuity indicator in the capital is 99.2%, that is, the share of breaks in mobile operators on average does not exceed 0.8%. According to this parameter, the operators are in approximately equal positions: Beeline (99.61%, 4 points), MTS (99.29%, 3 points), T2 (99.2%, 2 points) and MegaFon (98.72%, 1 point).

It takes an average of 2.56 seconds for a metropolitan subscriber to dial up. Beeline subscribers' connection takes 1.79 seconds (4 points), MTS 2.49 seconds (3 points), Megafon 2.81 seconds (2 points), T2 3.14 seconds (1 point).

When assessing the quality of speech, MTS received the highest score (4 points), Megafon came in second place (3 points), Beeline came in third (3 points), and T2 closed the list (1 point).

TelecomDaily analysts note that in the second half of 2025, demand for classic voice services increased due to the fact that calls in popular foreign messengers were blocked in Russia, as well as due to restrictions on the mobile Internet.

In addition, in recent years, operators have been actively implementing VoLTE speech transmission technology, anti-fraud solutions for blocking fraudulent calls and various VoiceTech services using artificial intelligence on their networks, providing subscribers with a new level of comfort in voice services, the study notes.

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