The lawyer recalled the right to monetary compensation due to the bus delay.
If a bus that did not arrive on schedule caused expenses and was late for work, a citizen has every right to collect compensation from the carrier. Lyudmila Aivar, Doctor of Law, a representative of the expert council under the Commissioner for Human Rights of the city of Moscow, told about this on Saturday, November 1.
According to the expert, when buying a transport ticket, an agreement is concluded between the carrier and the passenger, and if the former violates this agreement by delaying the flight or canceling it for no good reason, he is obliged to compensate for the losses. He added that this is the norm of the law.
"And if a person has incurred additional expenses because of this, for example, bought a new ticket, rented a hotel, called a taxi, all this can be recovered. Moreover, according to the law on consumer protection, passengers have the right to demand moral compensation — for stress, for lost time, for a ruined day. The amounts, of course, are not cosmic — from 2 to 30 thousand rubles, but something else is fundamentally important: the court recognizes that there is responsibility," Aivar emphasized in an interview with Paragraph.
The lawyer stressed that those who decided to apply to the court for the required compensation should record the very fact of the delay — take a picture of the scoreboard, schedule, ask the driver or dispatcher for help, and also write down the contacts of witnesses. In addition, you need to save the ticket — if it is missing, it is difficult to prove the contract. Then you need to send a written claim to the carrier. If your appeal is ignored, you will have to go to court.
Ivar clarified that in 70-80% of cases, the court sides with the passenger.
Earlier, on October 17, LDPR leader Leonid Slutsky said that Russia wants to fix in law a list of services that a railway carrier must provide to passengers if trains do not leave on time, the Moscow City News agency reports.
Before that, on July 21, Honored Lawyer of Russia Ivan Solovyov, in an interview with RT, spoke about sanctions due to being late for work due to bad weather.
According to the Labor Code, being late for work for more than four hours is considered absenteeism and may be grounds for dismissal. A warning or severe reprimand is provided for delays of less than four hours. However, before applying disciplinary action, the employer is obliged to conduct an internal audit: a written explanation of the reasons for the delay is taken from the employee, he noted.
In turn, Oleg Pavlov, chairman of the Public Consumer Initiative consumer protection organization, told NSN that the passengers of the Mikhail Bulgakov motor ship who suffered from poisoning can expect full compensation for their expenses related to medical treatment, transport, legal servants, as well as compensation for moral damage.
All important news is on the Izvestia channel in the MAX messenger.
Переведено сервисом «Яндекс Переводчик»