Banks warned about difficulties due to blocking calls to customers
Difficulties have been found in the Russian financial market due to new anti-spam and phone fraud regulations that came into force on September 1. This was stated on September 18 in a letter from the National Council of the Financial Market (NSFR), sent to the Chairman of the Bank of Russia Elvira Nabiullina and Prime Minister Mikhail Mishustin.
"In fact, a pre—crisis situation has developed in the financial market, associated with the threat of almost complete paralysis of information interaction between financial organizations of all types <...> with their customers, including in the field of countering fraud," the letter says, its text reports RBC.
According to him, the government has not yet received the NSFR letter.
RBC reminds that according to the amendments to the law "On Communications" that came into force on September 1, banks can massively call customers only with their consent. Against this background, credit institutions faced blocking of about 30% of their calls to customers. Calls fail both to confirm questionable transactions and to warn of delays, the publication points out.
On August 28, the Ministry of Finance reported that the number of mobile phone calls increased by a third after restrictions in messengers. According to the ministry, in August, the growth of voice traffic in communication networks was about 20-30%. Instant messenger calls were relevant for those who communicated with subscribers in other cities or countries.
On August 13, Roskomnadzor informed about the partial blocking of calls to Telegram and WhatsApp to counter criminals. It was clarified that these messengers are often used by scammers and other intruders in order to involve citizens in terrorist and other illegal activities.
All important news is on the Izvestia channel in the MAX messenger.
Переведено сервисом «Яндекс Переводчик»
