The psychologist called the actions to protect the position without losing reputation

Confrontation is an integral part of career growth, especially in an environment where initiative, critical thinking, and independence are valued. But many perceive any disagreement as a personal attack or as a challenge that must be suppressed at all costs. On September 18, Izvestia was told how to defend a position without losing reputation by a business psychologist, consultant on business architecture and organizational development at OOO "Together.About" Danil Berezhnoy.

"In order to build a solid reputation capable of continuous development and growth, it is necessary to deeply understand the difference between image and reputation. An image is something that you consciously project externally.: what do you say about yourself, write in your resume and profiles. You are its creator and curator. Reputation is what others say about you, especially when you are not in the room, that is, it is your image passed through the filters of perception, assessment, personal experience and life positions of colleagues," said the specialist.

Berezhnoy said that before entering into a dispute, it is important to clearly define what is being discussed and with whom you are in conflict. Confrontation always brings something new — either a devastating emotional train, or a decision that strengthens your status. Constant monitoring of potential sources of tension is an effective strategy for conflict prevention.

When a conflict does occur, according to the expert, it is important to remember that its structure consists of 80% emotions and only 20% of the rational component. People who behave confidently and calmly always win. Their strength lies not in suppressing their opponent, but in striving to strengthen both him and themselves, which works towards a common goal within the framework of the "win—win" strategy.

Berezhnoy stated that there are three key steps to protect and strengthen reputation: to take a constructive internal position — to respect both your feelings and those of your opponent; to clearly identify the object of the dispute, turning the conversation into facts and arguments in order to defuse tension; creating a new reality — finding a synergetic solution that integrates the strengths of both approaches..

"The more often you can come to decisions reinforced by different opinions, the higher your reputation as a thoughtful and effective professional will grow," the expert concluded.

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