Experts named the leading cities in the development of digital services

Kazan, Vologda, Salekhard and Bryansk were among the leaders in the digital development index for the first time, according to the results of the "Index of Digital Urban Life" compiled by the Skolkovo School of Management.

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The dynamics of digitalization were assessed in seven areas of urban life: education, healthcare, transport, retail, finance, media, and public administration. The study covered data from more than 90 Russian cities.

The leaders in the overall value of the digital life index were Moscow, Nizhny Novgorod, Yekaterinburg, Tula, Bryansk, Krasnodar, Vologda, Salekhard, St. Petersburg, Kazan. At the same time, Kazan, Vologda, Salekhard and Bryansk entered the top ten for the first time.

Separately, the authors of the study measured the supply and demand for digital services. The discrepancy between the needs of residents and the capabilities of the infrastructure is growing, they noted.

Ufa, Sochi, Kazan, Yekaterinburg, Novosibirsk, Balashikha, Naryan-Mar, Tula and Khanty-Mansiysk have become the leaders in offering such services. And in terms of demand — Nizhny Novgorod, Belgorod, Bryansk, Tula, Simferopol, Tambov, St. Petersburg, Vologda and Veliky Novgorod.

"Demand in all areas is growing faster than supply, especially in education, healthcare and retail. However, in small and medium—sized cities, the supply remains limited, especially in the field of digital education, where it is close to zero," said Vladimir Korovkin, the author of the study and head of the Laboratory of International Economic Research at the Skolkovo School of Management.

In most cases, the supply of digital services does not keep pace with the demand of urban residents, he noted. However, in Moscow, the level of demand for them is inferior to other cities due to the fact that high-quality physical service is available in all areas.

Read more in the exclusive Izvestia article:

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