Russian airlines reported problems with ticket issuance

Russian airlines on November 29 reported problems with ticketing due to a global failure in the Leonardo booking system.

"Due to a global failure in the Leonardo booking system ("Sirena-Travel") it is difficult to issue, reissue and refund tickets and additional services in all sales channels of the airline (website, contact center, agents)", - said the press service of "Aeroflot" in its Telegram-channel.

It indicated that the service provider is taking measures to restore normal operation of the system as soon as possible. The company added that the registration of passengers at the airport, on the website and in the mobile application is performed without fail.

Earlier in the day, Roskomnadzor (RKN) reported a failure on a number of Runet platforms, such as banking services, delivery services and telecom operators. The agency attributed the malfunction to problems in the operation of one of the cloud services.